Not all automation is created equal. This session helps healthcare leaders cut through the noise and get real about what “agentic” means in practice. If you’ve been burned by bots that couldn’t scale—or are evaluating solutions now—this talk will help you make smarter choices.
Learning Objectives:
Distinguish between RPA, chatbots, and agentic AI
Learn how agentic systems adapt, escalate, and self-manage
Discover where agentic AI delivers outsized value in RCM
Get a checklist for evaluating automation depth and risk
Sponsor(s):
Magical
Speaker(s):
Vanessa Moldovan, CRCR, CPC, CPB, CPMA, CPPM, CPC-I
Head of RCM Strategy
Magical
Raffaello d'Amor
Head of Product
Magical
Session Type:
General Session (Presentation)