Clicks to Conversions: Building a Thriving Community Online | Kisaco Research

Unlock the secrets to eCommerce success! Discover how to attract customers, boost conversions, and build lasting brand loyalty.

From AI-driven personalization to social commerce and omnichannel growth, discover the strategies top beauty brands use to scale and thrive online.

Speaker(s): 

Author:

Michelle Miller

CMO
VEGAMOUR

Michelle Miller is an award-winning CMO passionate about building culturally iconic brands, driving rapid growth, and fostering global communities. With deep expertise in digital, social, and the creator economy, she thrives at the intersection of beauty, innovation, and culture.

Michelle has had the privilege of shaping transformative moments in beauty—Too Faced during its Estée Lauder acquisition, Kosas redefining clean beauty, and most recently, K18, where they pioneered biotech haircare. K18 became the #1 haircare brand on social media, earned 25 billion TikTok views and 50+ awards, and was acquired by Unilever Prestige.

Now, as the CMO of Vegamour, Michelle is leading the charge to build the #1 plant-powered hair growth & longevity brand, redefining hair wellness with innovation, authenticity, and community at its core.

Michelle Miller

CMO
VEGAMOUR

Michelle Miller is an award-winning CMO passionate about building culturally iconic brands, driving rapid growth, and fostering global communities. With deep expertise in digital, social, and the creator economy, she thrives at the intersection of beauty, innovation, and culture.

Michelle has had the privilege of shaping transformative moments in beauty—Too Faced during its Estée Lauder acquisition, Kosas redefining clean beauty, and most recently, K18, where they pioneered biotech haircare. K18 became the #1 haircare brand on social media, earned 25 billion TikTok views and 50+ awards, and was acquired by Unilever Prestige.

Now, as the CMO of Vegamour, Michelle is leading the charge to build the #1 plant-powered hair growth & longevity brand, redefining hair wellness with innovation, authenticity, and community at its core.

Author:

Jeremy Lowenstein

CMO
Milani Cosmetics

Jeremy Lowenstein, Chief Marketing Officer at Milani Cosmetics, is a seasoned consumer product marketing executive with proficiencies in brand building, digital and traditional communication strategy along with content development, upstream innovation, globalization, turnarounds, and integration. He is a trusted organizational leader with the ability to build and sustain high performing teams along with a strong global network of cross-functional partners to influence change and decision making with executive leadership teams. With a tenure spanning over two decades at companies such as Estee Lauder Inc., Coty Inc., Kopari Beauty, MeUndies and Milani Cosmetics - Jeremy Lowenstein has earned ever greater levels of responsibility—starting with his first role, in men's grooming and hair care at Aveda, followed by the fragrance division at Coty, up to his role at Sally Hansen, where he served as Vice President, Global Marketing and Product Development. Since then, he's held three Chief Marketing Officer roles at both founder-led and private equity owned brands including his current at LA-based Milani Cosmetics. Jeremy has extensive experience in brand marketing, innovation, optimization, globalization and brand turnaround and transformation.

Jeremy Lowenstein

CMO
Milani Cosmetics

Jeremy Lowenstein, Chief Marketing Officer at Milani Cosmetics, is a seasoned consumer product marketing executive with proficiencies in brand building, digital and traditional communication strategy along with content development, upstream innovation, globalization, turnarounds, and integration. He is a trusted organizational leader with the ability to build and sustain high performing teams along with a strong global network of cross-functional partners to influence change and decision making with executive leadership teams. With a tenure spanning over two decades at companies such as Estee Lauder Inc., Coty Inc., Kopari Beauty, MeUndies and Milani Cosmetics - Jeremy Lowenstein has earned ever greater levels of responsibility—starting with his first role, in men's grooming and hair care at Aveda, followed by the fragrance division at Coty, up to his role at Sally Hansen, where he served as Vice President, Global Marketing and Product Development. Since then, he's held three Chief Marketing Officer roles at both founder-led and private equity owned brands including his current at LA-based Milani Cosmetics. Jeremy has extensive experience in brand marketing, innovation, optimization, globalization and brand turnaround and transformation.

Author:

Sean Henry

Co-founder and CEO
Stord

Sean is the co-founder and CEO of Stord. Having experienced the antiquated and disconnected systems of fulfillment and consumer experience first-hand, when both running e-commerce businesses and working at an automotive manufacturer in Germany, Sean founded Stord in 2015 with Jacob Boudreau. Stord levels the playing field for brands of all sizes empowering them with the commerce enablement tools needed to provide a world-class consumer experience at scale. Sean attended Georgia Tech prior to founding Stord, and has since been recognized as a Thiel Fellow, in the 2019 Forbes’ 30 under 30 list, and in 2021 by Forbes as the youngest CEO of a $1B+ company.

 

Sean Henry

Co-founder and CEO
Stord

Sean is the co-founder and CEO of Stord. Having experienced the antiquated and disconnected systems of fulfillment and consumer experience first-hand, when both running e-commerce businesses and working at an automotive manufacturer in Germany, Sean founded Stord in 2015 with Jacob Boudreau. Stord levels the playing field for brands of all sizes empowering them with the commerce enablement tools needed to provide a world-class consumer experience at scale. Sean attended Georgia Tech prior to founding Stord, and has since been recognized as a Thiel Fellow, in the 2019 Forbes’ 30 under 30 list, and in 2021 by Forbes as the youngest CEO of a $1B+ company.

 

Author:

Ashu Dubey

Founder & CEO
Alhena AI

Ashu Dubey is the Founder & CEO of Alhena AI, a leader in AI-powered CX solutions for modern retail brands. With a background in both technology and growth strategy, he has been at the forefront of shaping how e-commerce businesses leverage AI to drive revenue, elevate customer satisfaction, and unlock operational efficiency.
A top voice on the intersection of AI and customer experience, Ashu brings a pragmatic yet visionary lens to the fast-evolving CX automation landscape. Ashu is a vocal advocate of solutions that are not just intelligent, but also brand-aligned, measurable, and human-like.

Ashu Dubey

Founder & CEO
Alhena AI

Ashu Dubey is the Founder & CEO of Alhena AI, a leader in AI-powered CX solutions for modern retail brands. With a background in both technology and growth strategy, he has been at the forefront of shaping how e-commerce businesses leverage AI to drive revenue, elevate customer satisfaction, and unlock operational efficiency.
A top voice on the intersection of AI and customer experience, Ashu brings a pragmatic yet visionary lens to the fast-evolving CX automation landscape. Ashu is a vocal advocate of solutions that are not just intelligent, but also brand-aligned, measurable, and human-like.

Time: 
11:40am
Session Type: 
General Session (Presentation)