AI Infrastructure’s “ROI Problem”: The Enterprise Perspective | Kisaco Research

If, as Sequoia’s David Cahn writes, AI has an ROI problem to the tune of $600B, then killer enterprise apps need to start emerging to justify further infrastructure capex. This panel will address where enterprise leaders see value, and where they currently need support from the technology ecosystem.

Speaker(s): 

Author:

Lori Beer

CIO
JPMorganChase

Lori Beer is the Global Chief Information Officer (CIO) of JPMorganChase and a member of the company's Operating Committee, responsible for the firm's technology systems and infrastructure worldwide. Beer manages a $17 billion budget and more than 63,000 technologists supporting JPMorganChase's retail, wholesale and asset and wealth management businesses. She also serves as the sponsor of the firm's Women on the Move Business Resource Group.

Beer joined the firm in 2014 and was most recently the Chief Information Officer for the Corporate & Investment Bank (CIB). Prior to joining the firm, she was Executive Vice President of Specialty Businesses and Information Technology for WellPoint, Inc., responsible for a $10 billion business unit which included WellPoint's Specialty Products.

Beer is co-chair of the Teach for America New York Advisory Board and a member of the University of Cincinnati Foundation Board of Trustees. She has endowed scholarships at the University of Cincinnati where she holds a Doctor of Commercial Science, honoris causa and the University of Dayton where she holds an honorary doctorate of science, to help increase diversity in STEM careers.

Beer has been named among the CIO 100 Hall of Fame, Forbes CIO Next list, Most Influential Women in US Finance by Barron’s, the Most Powerful Women in Banking by American Banker, Top 3 Women in FinTech by FinTech Magazine and a Merit Award recipient by the Women's Bond Club. Beer has also been recognized as a Computerworld Premier 100 IT Leader and National Association for Female Executives Women of Excellence Health Care Champion.

Beer holds a Bachelor of Science degree in Computer Science from the University of Dayton.

Lori Beer

CIO
JPMorganChase

Lori Beer is the Global Chief Information Officer (CIO) of JPMorganChase and a member of the company's Operating Committee, responsible for the firm's technology systems and infrastructure worldwide. Beer manages a $17 billion budget and more than 63,000 technologists supporting JPMorganChase's retail, wholesale and asset and wealth management businesses. She also serves as the sponsor of the firm's Women on the Move Business Resource Group.

Beer joined the firm in 2014 and was most recently the Chief Information Officer for the Corporate & Investment Bank (CIB). Prior to joining the firm, she was Executive Vice President of Specialty Businesses and Information Technology for WellPoint, Inc., responsible for a $10 billion business unit which included WellPoint's Specialty Products.

Beer is co-chair of the Teach for America New York Advisory Board and a member of the University of Cincinnati Foundation Board of Trustees. She has endowed scholarships at the University of Cincinnati where she holds a Doctor of Commercial Science, honoris causa and the University of Dayton where she holds an honorary doctorate of science, to help increase diversity in STEM careers.

Beer has been named among the CIO 100 Hall of Fame, Forbes CIO Next list, Most Influential Women in US Finance by Barron’s, the Most Powerful Women in Banking by American Banker, Top 3 Women in FinTech by FinTech Magazine and a Merit Award recipient by the Women's Bond Club. Beer has also been recognized as a Computerworld Premier 100 IT Leader and National Association for Female Executives Women of Excellence Health Care Champion.

Beer holds a Bachelor of Science degree in Computer Science from the University of Dayton.

Author:

Anchal Gupta

CTO
American Airlines

Anchal Gupta is Chief Technology Officer (CTO). As CTO, Anchal is directly responsible for building industry models to solve customer challenges and modernizing our technology to further digitalize our operation and customer experience through innovation and laying a forward-looking technology foundation for the company. She leads the functional areas of technology architecture, technology platforms, data engineering, operations research and advanced analytics, and emerging technologies.

Prior to joining American, Anchal held various senior IT management roles with companies including Barclays, American Express, DTCC and, most recently, JPMorgan Chase where she led the transformation and modernization of card platforms, applications and data solutions. Throughout her 25 plus years career, she has focused on defining and executing technology strategies with financial acumen that drive business results through innovative engineering.  She has been a part of many industry-first influencing solutions around B2B and B2C customer experiences, payments, wallets, mobile, AI/ML customer 360, infrastructure, and cloud-based solutions – driving these initiatives from architecture to execution with agile delivery adoption.

She fosters a culture of innovation that challenges the status quo and believes in being a catalyst and change agent. Anchal empowers others to succeed by developing talent and building followership by leading with empathy.

Anchal Gupta

CTO
American Airlines

Anchal Gupta is Chief Technology Officer (CTO). As CTO, Anchal is directly responsible for building industry models to solve customer challenges and modernizing our technology to further digitalize our operation and customer experience through innovation and laying a forward-looking technology foundation for the company. She leads the functional areas of technology architecture, technology platforms, data engineering, operations research and advanced analytics, and emerging technologies.

Prior to joining American, Anchal held various senior IT management roles with companies including Barclays, American Express, DTCC and, most recently, JPMorgan Chase where she led the transformation and modernization of card platforms, applications and data solutions. Throughout her 25 plus years career, she has focused on defining and executing technology strategies with financial acumen that drive business results through innovative engineering.  She has been a part of many industry-first influencing solutions around B2B and B2C customer experiences, payments, wallets, mobile, AI/ML customer 360, infrastructure, and cloud-based solutions – driving these initiatives from architecture to execution with agile delivery adoption.

She fosters a culture of innovation that challenges the status quo and believes in being a catalyst and change agent. Anchal empowers others to succeed by developing talent and building followership by leading with empathy.

Author:

Shez Partovi

Chief Innovation & Strategy Officer & Chief Business Leader, Enterprise Informatics
Philips
 

Shez is an experienced clinical professor, neuroradiologist, global executive and entrepreneur with a track record of leading large health systems, cloud transformation, and artificial intelligence and machine learning initiatives in the healthcare, life sciences and genomics industries.

Since 2021, Shez has led Philips’ global Innovation & Strategy organization. In collaboration with the operating businesses, he is responsible for creating enterprise-wide strategies to deliver people- and patient-centric innovation, at scale. Shez and his teams raise the bar of innovation across the company and provide world-class capabilities and platforms to enable innovations that improve people’s health and healthcare outcomes, as well as making care more accessible, convenient, and sustainable.  

Shez also leads the Enterprise Informatics business at Philips, established in 2023. Enterprise Informatics combines Philips software and hardware solutions to empower healthcare leaders and care providers with the actionable insights they need to make informed decisions, optimize workflows and operations, and deliver high-quality care to improve patient outcomes. Shez and his informatics teams advance the mission of Philips as a world leader and trusted partner in integrated diagnostics, scaling insights & analytics.

 

Shez joined Philips from Amazon Web Services (AWS), where he served as Worldwide Head of Business Development for Healthcare, Life Sciences and Medical Devices. In that role, he was responsible for the global AWS go-to-market strategy, charting the path for customer cloud transformation, and the adoption of artificial intelligence and machine learning. Prior to joining AWS in 2018, Shez spent 20 years at Dignity Health, the fifth largest health system in the U.S. He started his career in 1998 as a neuroradiologist at the Barrow Neurological Institute and was in clinical practice until 2013. In addition to his medical training at McGill University in Montreal, he has post-graduate qualifications in computer science. Shez has a passion for learning and teaching. He helped launch the Biomedical Informatics Department at Arizona State University and taught there as a clinical professor for three years.

Shez Partovi

Chief Innovation & Strategy Officer & Chief Business Leader, Enterprise Informatics
Philips
 

Shez is an experienced clinical professor, neuroradiologist, global executive and entrepreneur with a track record of leading large health systems, cloud transformation, and artificial intelligence and machine learning initiatives in the healthcare, life sciences and genomics industries.

Since 2021, Shez has led Philips’ global Innovation & Strategy organization. In collaboration with the operating businesses, he is responsible for creating enterprise-wide strategies to deliver people- and patient-centric innovation, at scale. Shez and his teams raise the bar of innovation across the company and provide world-class capabilities and platforms to enable innovations that improve people’s health and healthcare outcomes, as well as making care more accessible, convenient, and sustainable.  

Shez also leads the Enterprise Informatics business at Philips, established in 2023. Enterprise Informatics combines Philips software and hardware solutions to empower healthcare leaders and care providers with the actionable insights they need to make informed decisions, optimize workflows and operations, and deliver high-quality care to improve patient outcomes. Shez and his informatics teams advance the mission of Philips as a world leader and trusted partner in integrated diagnostics, scaling insights & analytics.

 

Shez joined Philips from Amazon Web Services (AWS), where he served as Worldwide Head of Business Development for Healthcare, Life Sciences and Medical Devices. In that role, he was responsible for the global AWS go-to-market strategy, charting the path for customer cloud transformation, and the adoption of artificial intelligence and machine learning. Prior to joining AWS in 2018, Shez spent 20 years at Dignity Health, the fifth largest health system in the U.S. He started his career in 1998 as a neuroradiologist at the Barrow Neurological Institute and was in clinical practice until 2013. In addition to his medical training at McGill University in Montreal, he has post-graduate qualifications in computer science. Shez has a passion for learning and teaching. He helped launch the Biomedical Informatics Department at Arizona State University and taught there as a clinical professor for three years.

Author:

Cheryl Ainoa

EVP & CTO, Sam's Club
Walmart

Cheryl Ainoa serves as executive vice president and chief technology officer for Sam’s Club. In this role, Cheryl heads a team of skilled technologists that are focused on delivering seamless and advanced technology solutions that enhance the overall experience for Sam’s Club members and associates.

Cheryl joined Walmart in 2020 and most recently served as executive vice president, New Business and Emerging Tech – a team that focused on focused on powering the future of Walmart by accelerating early-stage strategic businesses and revolutionizing retail experiences through emerging technology. In this position, Cheryl and her team launched Walmart Business and Walmart Luminate, while achieving strategic growth for Walmart Connect and Walmart’s Health & Wellness business. They also introduced multiple AR shopping experiences, expanded the use of Walmart's Conversational AI platform globally, and launched various social commerce and MarTech initiatives. Additionally, Cheryl led a cross-functional team that rapidly scaled GenAI implementation across Walmart, while moving with speed to develop GenAI tools, such as Walmart’s Generative AI Playground.

Prior to Walmart, Cheryl served as chief operating officer of D2L, a software-as-a-service organization that works with schools and businesses to help transform the way the world learns. There, she was responsible for product management, development, delivery and support functions for the company’s industry leading Brightspace cloud-based learning management system.

Cheryl also served as senior vice president of Product Development at Intuit, where she led Intuit’s transformation from CD-ROMs to a mobile-first, cloud-based SaaS company. Before joining Intuit, Cheryl led Product Development for Yahoo!’s award-winning and category-leading Media properties, including Yahoo! Finance, Yahoo! Sports, Yahoo! News. She also spent 15 years in technical leadership positions at companies including Broderbund Software, Genealogy.com, Healtheon/WebMD, Informix Software and Impac Medical Systems.

Cheryl is a recipient of the YMCA Tribute to Women and Industry (TWIN) Award, which recognizes women who have excelled in their fields and made significant contributions to industry in executive, managerial and professional roles. Cheryl was also a recipient of the 2013 Intuit CEO Leadership Award.

Cheryl holds a Bachelor of Science degree in Electrical Engineering from Washington State University and a Master of Business Administration from Santa Clara University’s Leavey School of Business.

Cheryl Ainoa

EVP & CTO, Sam's Club
Walmart

Cheryl Ainoa serves as executive vice president and chief technology officer for Sam’s Club. In this role, Cheryl heads a team of skilled technologists that are focused on delivering seamless and advanced technology solutions that enhance the overall experience for Sam’s Club members and associates.

Cheryl joined Walmart in 2020 and most recently served as executive vice president, New Business and Emerging Tech – a team that focused on focused on powering the future of Walmart by accelerating early-stage strategic businesses and revolutionizing retail experiences through emerging technology. In this position, Cheryl and her team launched Walmart Business and Walmart Luminate, while achieving strategic growth for Walmart Connect and Walmart’s Health & Wellness business. They also introduced multiple AR shopping experiences, expanded the use of Walmart's Conversational AI platform globally, and launched various social commerce and MarTech initiatives. Additionally, Cheryl led a cross-functional team that rapidly scaled GenAI implementation across Walmart, while moving with speed to develop GenAI tools, such as Walmart’s Generative AI Playground.

Prior to Walmart, Cheryl served as chief operating officer of D2L, a software-as-a-service organization that works with schools and businesses to help transform the way the world learns. There, she was responsible for product management, development, delivery and support functions for the company’s industry leading Brightspace cloud-based learning management system.

Cheryl also served as senior vice president of Product Development at Intuit, where she led Intuit’s transformation from CD-ROMs to a mobile-first, cloud-based SaaS company. Before joining Intuit, Cheryl led Product Development for Yahoo!’s award-winning and category-leading Media properties, including Yahoo! Finance, Yahoo! Sports, Yahoo! News. She also spent 15 years in technical leadership positions at companies including Broderbund Software, Genealogy.com, Healtheon/WebMD, Informix Software and Impac Medical Systems.

Cheryl is a recipient of the YMCA Tribute to Women and Industry (TWIN) Award, which recognizes women who have excelled in their fields and made significant contributions to industry in executive, managerial and professional roles. Cheryl was also a recipient of the 2013 Intuit CEO Leadership Award.

Cheryl holds a Bachelor of Science degree in Electrical Engineering from Washington State University and a Master of Business Administration from Santa Clara University’s Leavey School of Business.