| Page 59 | Kisaco Research

Curate value-driven journeys that keep customers engaged, boost visit frequency, and inspire loyalty. Blend seamless member experiences, personalized perks, and feedback loops to strengthen your brand community and amplify advocacy, while building predictable long-term revenue.  

Client Experience & Retention
Growth & Expansion

Author:

Sophia Dickerson

Premium Relationship Manager
Phorest

Sophia Dickerson

Premium Relationship Manager
Phorest

Author:

Phil Murray

CEO
milk + honey

Phil Murray

CEO
milk + honey

Author:

Nicci Levy

CEO & Founder
Alchemy43

Nicci Levy

CEO & Founder
Alchemy43

Author:

Gabby Garritano

Founder & CEO
JECT

Gabby Garritano

Founder & CEO
JECT

From buzzword to business decision, explore the latest clinical evidence, regulatory realities, and ROI frameworks in regenerative aesthetics. Separating promises from proven outcomes, uncover if, when, and how exosomes fit your 2026 growth strategy. 

Treatment Innovation

Author:

Joel Marshall

CEO
Dp Derm

Joel Marshall

CEO
Dp Derm

Author:

Dr. Shino Bay Aguilera

Board-Certified Dermatologist & Owner
Shino Bay Cosmetic Dermatology and Laser Institute

Dr. Shino Bay Aguilera

Board-Certified Dermatologist & Owner
Shino Bay Cosmetic Dermatology and Laser Institute

Your systems should scale as fast as you do. Discover how inventory automation, AI forecasting, and smart procurement can cut waste, tighten control, and unlock hidden margin. Build a tech-powered operation that boosts profits and puts you ahead of the competition.  

Operational Excellence
Growth & Expansion

Author:

Niklas Hess

Founder
Medvelle

Niklas Hess

Founder
Medvelle

Author:

Emily Fernandez

Co-Founder & VP, Operations
Evolve Med Spa

Emily Fernandez

Co-Founder & VP, Operations
Evolve Med Spa

Author:

Lisa Rossmann

Chief Concept Officer
Hand & Stone

Lisa Rossmann

Chief Concept Officer
Hand & Stone

In an increasingly competitive field, harness AI-powered analysis, benchmarking intelligence, and precision pricing models for sustainable success. Convert insights into synchronised, margin-boosting playbooks that your teams can execute at scale across every location.  

Operational Excellence
Growth & Expansion

Author:

Melissa Rogne

Founder & President
Chapter Aesthetics Studio

Melissa Rogne

Founder & President
Chapter Aesthetics Studio

Author:

Ariel Clay

Chief Operating Officer
Woodhouse Spas

Ariel Clay

Chief Operating Officer
Woodhouse Spas

Author:

Chris Andrews

Chief Information & Digital Officer
European Wax Center

Chris Andrews

Chief Information & Digital Officer
European Wax Center

Author:

Alex Lirtsman

Founder & CEO
CorralData

Alex Lirtsman

Founder & CEO
CorralData

Author:

Lisa Paley

CEO
Revision Skincare

Lisa Paley

CEO
Revision Skincare
 

Brian Doyle

Executive Vice President of Growth
Rectangle Health

Brian Doyle

Executive Vice President of Growth
Rectangle Health

Brian Doyle

Executive Vice President of Growth
Rectangle Health

From advanced actives to AI diagnostics and regenerative breakthroughs, the aesthetic landscape is evolving faster than ever - and so are client demands. Uncover the trends, technologies, and treatment shifts redefining performance, safety, and scale in 2026.

 

Future Trends & Market Intelligence
Growth & Expansion
Treatment Innovation
 

Linh Sherrod

Director of Revenue Cycle
BAM Dental Group

Linh Sherrod

Director of Revenue Cycle
BAM Dental Group

Linh Sherrod

Director of Revenue Cycle
BAM Dental Group

Culture isn’t a bonus - it’s a business asset. Attract, engage, and retain top providers by building environments where loyalty, performance, and purpose thrive. Boost retention, reduce churn, and create a team that grows with your brand.

Operational Excellence

Client experience is no longer a differentiator; it’s your growth strategy. This session reveals how modern medspas create seamless, personalized journeys that drive retention, loyalty, and long-term revenue at scale.

Operational Excellence
Growth & Expansion

Author:

Skya Jones

Industry Expert and Education Liaison
Boulevard

Skya Jones

Industry Expert and Education Liaison
Boulevard

Scaling locations means mastering a maze of licensing, compliance, and operational rules. Stay ahead of changes, harmonize protocols, and build compliance frameworks that protect both your profitability and reputation.

Client Experience & Retention
Operational Excellence

Author:

Paulina Riedler

CEO & Co-Founder
Spakinect

Paulina Riedler, RN, is the CEO and co-founder of Spakinect, an innovative telehealth company providing compliance support to 4,000 medical spas across the United States. Riedler grew Spakinect from a San Diego, California, startup with 3 employees in 2012 to the seven-figure, national enterprise it is today. She brings to her clients more than a decade of experience developing and implementing clinical operations protocols as well as training medical providers. 

 

As a medical compliance expert who has impacted legislation on the state level within the Med Spa industry, Riedler has appeared on prestigious industry podcasts including Legal 123s with ByrdAdatto and Spa Marketing Made Easy. She also founded the National Med Spa Society, a nonprofit organization aimed at advocating for and educating the public on patient rights within the aesthetics industry. A married mother of one, she lives in Durham, North Carolina.

Paulina Riedler

CEO & Co-Founder
Spakinect

Paulina Riedler, RN, is the CEO and co-founder of Spakinect, an innovative telehealth company providing compliance support to 4,000 medical spas across the United States. Riedler grew Spakinect from a San Diego, California, startup with 3 employees in 2012 to the seven-figure, national enterprise it is today. She brings to her clients more than a decade of experience developing and implementing clinical operations protocols as well as training medical providers. 

 

As a medical compliance expert who has impacted legislation on the state level within the Med Spa industry, Riedler has appeared on prestigious industry podcasts including Legal 123s with ByrdAdatto and Spa Marketing Made Easy. She also founded the National Med Spa Society, a nonprofit organization aimed at advocating for and educating the public on patient rights within the aesthetics industry. A married mother of one, she lives in Durham, North Carolina.