Expanding same-store performance isn’t just about adding chairs. It’s about patient retention, service mix expansion, and operational excellence inside every practice. This panel brings together DSO leaders who are proving that sustainable growth comes not from how many practices you buy, but how well you grow the ones you already own.
Driving patient retention and recall through engagement and membership models
Expanding service offerings to capture more lifetime patient value
Leveraging technology, AI, and analytics to increase case acceptance and optimize scheduling
Training teams and clinicians to balance patient experience with production growth

Dr Arun Garg

Dr Greg White

Jeremy Behar
DSOs are scaling fast — but are they tracking the right signals? Production and collections alone don’t tell the full story in a tech-enabled organization. As DSOs invest in automation, AI, telehealth, and RCM optimization, new KPIs are emerging that track what actually moves the needle: time saved, patient follow-through, treatment adherence, and technology ROI.
How top DSOs are evolving their KPI dashboards to reflect real operational impact
What to measure when you roll out automation, AI, and patient engagement tools
How to align tech investments with business outcomes — and prove ROI to leadership

Adam Richichi

Michael Scialabba
This keynote will explore the next wave of value creation and risk in dental, through the lens of capital allocators and strategic operators. From emerging reimbursement models to AI adoption, multi-specialty expansion, and patient lifetime value optimization, learn where growth is accelerating — and where it may be overvalued.

Nate Kline

Roger Martin

Dr. George Shapiro

Tyler Chad Nemiro
